Feedback

Learn how readers, experts, sources, companies, advertisers and partners can send useful feedback to the correct Currency Information contact point.

Currency Information welcomes useful feedback from readers, experts, sources, companies, and partners. This page explains how to send feedback to the right contact point. Structured feedback is most useful when it identifies the relevant page, explains the issue or suggestion, and provides sources or context that can be evaluated.

Useful Feedback Types

  • Factual corrections and outdated information
  • Source suggestions, public records, research, and datasets
  • Story ideas and expert comments
  • Accessibility, readability, navigation, or broken-link issues
  • Advertising or commercial-labeling concerns
  • Partnership, media, data, event, or syndication proposals

Reporting an Error

Email corrections@currencyinformation.org and include the article URL, suspected error, reliable evidence, and contact details for follow-up. The purpose is to make the factual concern specific enough to compare the published statement with reliable evidence.

Suggesting a Story or Source

Email editorial@currencyinformation.org. Include the topic, why it matters to Currency Information’s coverage, source links, relevant documents or data, and any commercial relationship to the subject. A strong suggestion explains the editorial relevance of the subject rather than only the promotional importance of the sender.

Expert Feedback

Experts may provide context, corrections, technical clarification, source recommendations, or comments for future coverage. Submission does not guarantee publication, quotation, attribution, or an individual response. The value of expert input depends on relevance, evidence, transparency about the speaker’s role, and the publication’s editorial evaluation.

Advertising Concerns

Concerns about labeling, misleading claims, ad placement, or possible confusion between advertising and editorial content may be sent to advertising@currencyinformation.org. Reports are more useful when they distinguish an objection to the product from a concern about labeling, misleading claims, or the way the advertisement was delivered.

Partnerships and Media Requests

Send relevant proposals to partnerships@currencyinformation.org. A message does not create a partnership, publication obligation, or guarantee of response.

What We May Not Do

  • Respond to every message
  • Publish every submission
  • Remove accurate coverage only because it is unfavorable
  • Change editorial conclusions because of commercial pressure
  • Accept unsupported claims as established facts
  • Provide personalized professional advice

Currency Information cannot provide personalized financial, investment, legal or tax advice. These limits preserve editorial judgment and prevent a submission from being treated as a promise of publication, removal, endorsement, or individualized advice.

Emails by Purpose

Accessibility and Readability Feedback

Readers may report text that is difficult to understand, broken heading structure, inaccessible tables, missing captions, keyboard-navigation problems, broken links, or content that does not display correctly. Include the page URL, device or browser where relevant, and a short description of the problem.

Source Recommendations

Useful source recommendations may include official documents, central-bank publications, regulatory records, provider terms, public datasets, academic research, and attributable experts. Explain how the source relates to the article or proposed topic. A recommended source should help verify, contextualize, update, or challenge a material part of the coverage.

Company and Institutional Responses

A company, public body, or institution discussed in an article may provide a correction, clarification, updated document, or on-the-record response. Currency Information may verify and incorporate the material without giving the organization control over the article’s independent conclusions.

Confidential Information

Do not assume that an ordinary email is confidential. Sources wishing to discuss sensitive material should first contact the editorial address and agree on the terms of the conversation. Ordinary email should not be treated as a confidential channel unless confidentiality terms have been agreed in advance.

Abuse and Spam

Currency Information may disregard mass outreach, irrelevant guest-post offers, requests to purchase backlinks, threats, malware, deceptive attachments, or repeated unsupported demands.

Publication Address

Currency Information437 North Street, Pittsfield, MA 01201, United States

Questions, Corrections or Feedback?

Have a question about our coverage, spotted an error or want to work with us? Contact the Currency Information team.
Contact the Team