Corrections Policy
Understand how Currency Information distinguishes corrections, clarifications and updates, reviews documented concerns, and handles inaccurate or outdated material.
Currency Information reviews documented correction requests and, when a material factual error is confirmed, updates the affected article and adds a correction note when the change materially affects the reader’s understanding. We distinguish corrections from routine updates, clarifications, editorial disagreements, and changes in circumstances. The purpose of the policy is to preserve an accurate record while helping readers understand whether a change fixes an error, adds context, or reflects a later development.
What May Be Corrected
- Incorrect names, dates, figures, currencies, units, or quotations
- Misstated central-bank decisions, regulations, fees, or provider terms
- Material omissions that create a misleading impression
- Incorrect source descriptions or broken source links
- Historical claims contradicted by reliable evidence
- Charts, tables, captions, or images that materially misstate the subject. A correction may be appropriate when the individual detail is wrong or when several technically accurate details combine to create a materially inaccurate impression.
Corrections, Clarifications, and Updates
Correction
A correction addresses a factual error in published material. Using these terms consistently helps readers understand the reason for a change without treating every routine revision as an error.
Clarification
A clarification improves wording or context when the original material was incomplete or reasonably open to misunderstanding.
Update
An update adds new information or reflects a later development without implying that the earlier version was inaccurate.
How We Review a Request
Correction requests are evaluated against reliable evidence. Currency Information may review source documents, public records, provider information, archived versions, editorial notes, and responses from people or organizations discussed in the article. The review focuses on what the published material stated, what the available evidence supports, and whether the wording remains accurate in context.
Commercial pressure, reputational discomfort, or disagreement with a supported editorial conclusion does not by itself require a correction or removal.
How Corrections Are Presented
Minor typographical changes may be made without a formal note when they do not affect meaning. Material corrections should be clearly identified in or near the article, with enough information to explain what changed. The explanation should be proportionate to the significance of the error and clear enough for a reader to understand the substance of the change.
Currency Information should not silently rewrite a material error in a way that conceals the correction.
Removal and Unpublishing
Accurate coverage is not removed only because it is unfavorable. Removal may be considered when content is materially false, unlawfully published, dangerously misleading, duplicated, technically corrupted, or no longer supportable after review. This distinction protects both the accuracy of the record and the principle that supported reporting should not disappear solely because it is unwelcome.
Where a useful article can be corrected or updated, correction is generally preferred to removal.
Historical Material
Historical articles may be researched, rewritten, expanded, corrected, updated, retained at useful URLs, or redirected. Rewritten historical material should not be presented as unchanged original reporting or as current reporting without an appropriate publication or review date.
Submit a Correction
Email corrections@currencyinformation.org and include:
- The article URL
- The exact statement or section in question
- A clear explanation of the suspected error
- Reliable sources or evidence
- Your contact details and relevant affiliation, if applicable
Submitting a request does not guarantee a change or an individual response.
Priority of Correction Requests
Priority is given to errors that may materially affect a reader’s understanding, financial decision, legal position, safety, or assessment of a person or institution. Minor spelling or formatting problems may be handled routinely, while serious factual issues may require source review and editorial escalation. Priority reflects the possible effect of the error, not the status, influence, or commercial importance of the person making the request.
Requests From Article Subjects
Individuals, companies, central banks, public bodies, and service providers may submit evidence or request a correction. Their interest in the subject will be considered, but they do not receive approval rights over editorial conclusions or supported criticism.
Where a dispute concerns interpretation rather than fact, Currency Information may add context, seek additional expert views, or leave the original conclusion unchanged.
Corrections to Reviews and Rankings
If a ranking contains an incorrect fee, service condition, eligibility rule, or score calculation, the methodology and result should be reviewed. Paid visibility does not determine editorial ranking position, and commercial pressure does not justify changing an otherwise supported result.
Corrections to Images, Captions, and Schema
Corrections may also apply to captions, charts, tables, alt text, metadata, and structured data when those elements misidentify a person, institution, currency, location, author, or publication date.
Abusive or Unsupported Requests
Currency Information may decline requests that contain threats, spam, malware, fabricated evidence, demands to conceal accurate information, or repeated unsupported allegations. A declined request does not prevent the sender from submitting new reliable evidence.